Restaurants & Cafés

Reservation and ordering assistant for restaurants and cafés

Let AI instantly answer reservation, menu and takeaway questions to keep your tables full.

24/7 automatic responses Under your own brand
Restaurants & Cafés — Reservation and ordering assistant for restaurants and cafés
Take reservations automatically
Whether your guests message or call via WhatsApp or phone, the AI asks for the number of people, the date and the time, finds a suitable table and instantly confirms the reservation under your own brand.
Answer order and menu questions
Accurate 24/7 answers to questions about package orders, menu content, prices, allergens, and delivery; take the order and pass it to the kitchen or your POS to cut wasted phone calls to zero.
Win guests back
Create repeat customers with automatic reminders for opening hours, promotions and special occasions – every interaction speaks in your own restaurant’s voice and brand.
01 — TABLE RESERVATION

Never miss a reservation, never leave a table empty

A ringing phone and unanswered WhatsApp messages during a busy service mean lost revenue, plain and simple. Respondura handles reservation requests with AI around the clock via WhatsApp, phone and API, reserves tables based on availability and manages the whole process under your own brand.

  • Take and confirm instantlyThe guest states the party size, date, and time; the system finds a suitable table, prevents double bookings, and sends confirmation within seconds.
  • Automatic remindersIt sends a WhatsApp reminder before the reservation; this lowers the no-show rate and frees up the table again if needed.
  • Routing based on occupancyIf the requested time is taken, it suggests the nearest available slot or a waiting list so you don't lose the guest.
  • In sync with your calendarIt connects to your reservation system or calendar via API, sparing your staff from double entries and manual note-taking.
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Never miss a reservation, never leave a table empty
02 — TAKEAWAY ORDERS & MENU

Let AI handle takeaway orders and menu questions

Your customers want to know the menu, prices, allergens and delivery times, but keeping up with every question during service is hard. Respondura handles takeaway orders and menu inquiries completely via WhatsApp and phone, takes the order and transfers it to your system.

  • Take the order from start to finishIt collects product selection, extras and notes, address, and payment preference, then confirms to prevent incorrect orders.
  • Up-to-date menu informationInstantly answers questions about menu items, prices, portions and allergens, and automatically hides out-of-stock dishes.
  • Transfer to POS and kitchenSends the order via API to your POS, order screen or courier; eliminates the burden of taking notes over the phone.
  • Delivery and timing trackingShares the estimated preparation and delivery time, keeping customers informed and cutting down on repeat calls.
Let AI handle takeaway orders and menu questions
03 — LOYALTY & REPEAT CUSTOMERS

Turn one-time guests into loyal customers

Acquiring a new customer costs more than bringing back an existing one. Respondura automates communication around opening hours, promotions and special occasions, sending every message in your own brand's voice to boost repeat visits.

  • Targeted campaignsDuring quiet periods or on special occasions, it sends personalized campaigns and discounts via WhatsApp.
  • Opening hours and statusAutomatically answers questions about open/closed status, holidays and special hours; responds instantly to "are you open" questions.
  • Feedback collectionAfter the visit it asks a short satisfaction question; it channels positive reviews and flags negative feedback to you early.
  • Communication under your own brandAll interactions are white-label; the customer sees your restaurant's brand, not Respondura.
Turn one-time guests into loyal customers

White Label

All communication runs under your brand; the customer sees you, not Respondura.

Multilingual

Turkish, English, German – serve every customer in their own language.

Set up in minutes

No technical team needed; open your account, connect the channels and get started.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions for Restaurants & Cafés

How does WhatsApp table reservation work?
When your guest messages your restaurant’s WhatsApp line, the AI asks for the party size, date and time, checks availability, reserves a suitable table and confirms the booking instantly. The entire conversation happens under your brand, so your staff don’t have to rush to the phone during busy service.
Where does restaurant takeaway order automation forward the orders?
Respondura takes the takeaway order from start to finish via WhatsApp or phone, confirms the items and address, and then transfers it via API to your POS system, kitchen display or courier flow. This eliminates the errors caused by taking notes over the phone and ensures orders reach the kitchen complete.
Will my customers see the name Respondura?
No. Respondura is a white-label infrastructure; your guests see only your restaurant's brand, name, and tone of voice. WhatsApp messages, phone greetings, and campaigns are all delivered entirely under your own brand.
Can the AI also answer customers who call by phone?
Yes. Respondura also supports the voice phone channel; a calling customer can ask about the menu, opening hours and reservations by voice, the AI responds naturally and, if needed, creates the reservation or order. All channels (WhatsApp, phone, API) use the same engine.
Does it integrate with my existing reservation and POS system?
Respondura offers an open API that integrates with your existing reservation software, calendar, or POS system. Reservations and orders sync automatically, eliminating duplicate entries and manual data entry.

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