Legal & Consulting

Appointment and intake automation for law firms

Let AI manage appointment and initial inquiry questions so your lawyers can focus on cases.

24/7 automatic responses Under your own brand

Legal & Consulting — Appointment and intake automation for law firms

Initial consultation appointment

When a prospective client reaches out via WhatsApp or phone, the AI finds a suitable initial consultation time, adds it to the calendar and sends a reminder. No request goes unanswered.

Lead qualification & document collection

The case type, party details and urgency become clear with a few questions, and the required documents are requested securely. Every file that reaches the lawyer's desk arrives tidy and prioritized.

Information & privacy

Practice areas, processes and frequently asked questions are answered under your own brand around the clock. All conversations are conducted with confidentiality in mind, respecting your duty of professional secrecy.

01 — APPOINTMENT

Let AI schedule the initial consultation appointment

With law firm appointment automation, a prospective client gets an instant response even if they write at midnight. The AI offers available time slots, adds the appointment to the calendar and reduces no-show rates with reminders.

Instant 24/7 response — Requests arriving after hours, on weekends, and on busy hearing days are answered within seconds via WhatsApp and phone, so no lead slips away to a competitor.
Smart calendar matching — Suitable initial-consultation slots are suggested based on the lawyers’ availability, and appointments are created automatically with no conflicts.
Automatic reminders — A reminder is sent to the client before the appointment, noticeably reducing the no-show rate.
Under your own brand — The client sees only your firm's name and style; the infrastructure stays invisible and your corporate image is preserved.

Get Started Now

Let AI schedule the initial consultation appointment

02 — QUALIFICATION

Lead qualification and document collection in a single flow

Not every incoming message is equal. The AI clarifies the case type, parties, and urgency in a few questions and securely collects the necessary documents and paperwork. The lawyer deals only with mature, complete files.

Qualifying with the right questions — The nature of the dispute, party details and practice area are quickly identified, and unsuitable requests are politely redirected.
Document and paperwork collection — Documents such as contracts, formal notices and petitions are securely requested via WhatsApp and attached to the case file.
Prioritization — High-urgency cases are flagged and passed to the team in priority order, so critical deadlines are never missed.
Streaming into your system via API — The collected client WhatsApp contact data and documents are automatically transferred to your practice management or CRM software via API.

Lead qualification and document collection in a single flow

03 — PRIVACY

Information and confidentiality, hand in hand

Practice areas, process steps and frequently asked questions are answered consistently under your own brand. All conversations follow a confidentiality principle that respects the lawyer's duty of secrecy, and sensitive matters are handed over to a human.

Service area information — Your practice areas such as criminal, commercial, family, employment and real estate law, along with how the process works, are explained accurately and in measured language.
Privacy first — Conversations are conducted in line with confidentiality principles; sensitive data is protected and no unnecessary information is requested.
Limits on legal advice — The AI provides general information and clearly refers matters requiring concrete legal advice to a lawyer.
Handover to a human — Complex or highly confidential requests are seamlessly handed over to the right person in your office, keeping the client experience uninterrupted.

Information and confidentiality, hand in hand

White Label

All communication runs under your brand; the customer sees you, not Respondura.

Multilingual

Turkish, English, German – serve every customer in their own language.

Set up in minutes

No technical team needed; open your account, connect the channels and get started.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions for Legal & Consulting

How does appointment automation for a law firm work?

When a prospective client reaches out via WhatsApp or phone, the AI suggests a suitable initial-consultation time based on the lawyers’ availability, books it in the calendar and sends a reminder. This way, even after-hours inquiries get an instant response and no lead is lost.

How is confidentiality protected in client communication over WhatsApp?

All conversations are conducted on a confidentiality basis that respects the attorney's duty of professional secrecy. The AI requests only the necessary information, protects sensitive data and routes highly confidential matters directly to the responsible person at your firm.

Does the system give legal advice?

No. The AI only provides general information about your practice areas, processes, and frequently asked questions. Any request requiring specific legal advice is clearly handed over to a lawyer; this boundary is maintained from the very start of client communication.

How does the document and paperwork collection process work?

Depending on the type of case, the AI securely requests the required documents such as contracts, formal notices or petitions via WhatsApp and attaches them to the relevant file. The collected documents can be automatically transferred to your practice management or CRM software via API, so the lawyer receives a complete file on their desk.

Will my client notice that the communication is from another brand rather than the firm?

No. Respondura is a white-label infrastructure; the client sees only your firm's name, language, and style. In WhatsApp communication and phone calls with clients, the AI speaks entirely under your brand, and the infrastructure stays invisible.