Automotive

Customer communication for car dealers and service centers

Let AI manage service booking, pricing and vehicle questions so customers get answers without waiting.

24/7 automatic responses Under your own brand

Automotive — Customer communication for car dealers and service centers

Appointments & test drives

Let customers reach out via WhatsApp or phone, and the AI instantly schedules service appointments, periodic maintenance and test drives in the right time slot – all under your own brand.

Stock, price & lead

Answer questions about your vehicles' features, mileage, price and availability around the clock; pass every interested customer to your sales team as a qualified lead.

Maintenance reminders & loyalty

Automatically remind customers of oil changes, inspections, tire-season switches, and warranty expiry dates; deliver parts promotions and loyalty offers at exactly the right moment.

01 — SERVICE & TEST DRIVE

Let service and test drive appointments fill up on their own

Don't wait for the phone to ring or for messages to go unanswered. Respondura handles service and test-drive requests coming in via WhatsApp and voice calls with AI, offers a suitable time and adds it to the calendar. The entire flow runs with your brand and your voice.

Smart calendar matching — It automatically suggests the best appointment time based on service capacity, lift availability and technician availability.
Test drive scheduling — It captures the vehicle of interest, the customer's details and their preferred time, then assigns the test drive to a sales advisor.
Reminders to prevent no-shows — Sends a WhatsApp reminder before the appointment; reuses the freed-up slot when a customer can't make it.
Uninterrupted even during call peaks — The same AI engine kicks in on the voice phone channel, so after-hours and weekend requests are never missed.

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Let service and test drive appointments fill up on their own

02 — STOCK, PRICE & LEAD

Answer every vehicle question, never miss a lead

Used- and new-car buyers ask about prices, features and availability around the clock. Respondura answers these questions instantly with up-to-date stock and pricing, turning every interested visitor into a structured sales opportunity. It connects to your existing inventory system via API.

Live stock & price lookup — Lists matching vehicles by model, year, mileage, fuel type and price range; automatically hides a vehicle once it's sold.
Qualified lead capture — Learns the budget, trade-in vehicle, and financing needs, then hands a sales-ready customer warmly over to your advisor.
Trade-in & appraisal pre-assessment — Gathers details about the customer's current vehicle and kicks off the trade-in offer process.
System integration via API — It connects to your stock, CRM, and price list via API, keeping information centralized and up to date.

Answer every vehicle question, never miss a lead

03 — MAINTENANCE REMINDER & LOYALTY

Reminders that bring customers back for service

Selling a vehicle is the start of the relationship. Respondura tracks scheduled maintenance, inspections, tire seasons and warranty periods, and sends reminders and campaigns at the right moment under your own brand. This increases your service revenue and customer loyalty.

Timely service reminders — It automatically notifies customers of mileage- or date-based service, inspection, and insurance renewal times.
Warranty & parts tracking — It tracks warranty expirations and recommended part replacements and delivers extension and service offers.
Seasonal campaign delivery — It delivers seasonal offers such as winter tires, air-conditioning service and battery checks to the right segment via WhatsApp.
Loyalty and win-back — It reactivates customers who haven't visited in a while and grows recurring service relationships.

Reminders that bring customers back for service

White Label

All communication runs under your brand; the customer sees you, not Respondura.

Multilingual

Turkish, English, German – serve every customer in their own language.

Set up in minutes

No technical team needed; open your account, connect the channels and get started.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions for Automotive

Are service appointments really created automatically via WhatsApp?

Yes. When your customer messages on WhatsApp, the AI assistant determines the requested service and a suitable time, then creates the service appointment on its own. The same voice assistant steps in for phone callers, so service appointments can be booked 24/7 across both WhatsApp and phone channels.

Does car dealership customer automation work with our existing stock and pricing system?

It does. For car dealership customer automation, Respondura connects to your inventory management, price list and CRM systems via API. This keeps the vehicle availability, mileage and pricing information given to customers always up to date, and sold vehicles are automatically removed from the list.

Does the system appear under our dealership's brand?

Yes, Respondura is a white-label infrastructure. At every stage of the conversation, your customer sees your dealership or service brand, name, and tone of voice. Respondura runs in the background as an invisible engine; the end user deals only with your brand.

How does it manage service and warranty reminders for authorized dealerships?

The AI tracks each vehicle's maintenance schedule, inspection and warranty expiry dates, and sends maintenance reminders and service campaigns via WhatsApp at the right time. This way, your authorized service center increases its scheduled maintenance revenue and strengthens customer loyalty.

What happens to test-drive and price questions that come in after hours?

No request slips away. Test drive bookings, stock queries, and price questions arriving at night, on weekends, or during peak hours are handled instantly by the AI. Interested customers are recorded as qualified leads, and your sales team starts the day with ready-made opportunities.